Shipping

UK SHIPPING:

During the billing process, you may select one of the following delivery methods:

Signed For Standard Delivery (3-5 working days): from £4.95 UK delivery on all products. (delivery charges may vary according to the weight of your order)

Express Delivery: from (2-3) business days  £14.95 . Available Monday to Friday, except bank holidays (UK Only)

 

 

MethodShipping TimeCost
StandardArrives in 4-8 business daysorders up to £150.00: £4.95
orders £150 and over: FREE
ExpressArrives in 2-3 business days£14.95 Contact us for availability
Commet expressArrives in 1-2 business days£21.95 Contact us for availability

 

AFTER YOUR ORDER HAS BEEN SHIPPED:

If you need to change your delivery address after you have placed an order please inform customer services at: sales@lillyandcharles.com

You will receive email updates about the status of your order. If you have any queries about any orders placed please contact us on sales@lillyandcharles.com

If you are not present to accept the delivery, the driver will leave a card through your door informing you of his attempt to deliver your parcel. A contact number will be provided on the card along with details of how to collect your parcel from your nearest depot, or how to re-arrange delivery.

DELIVERIES TO THE REST OF EUROPE:

For European countries, the cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note that orders require a signature on receipt.

Standard Delivery Only (4-8 working days): Cost subject to weight

DELIVERIES TO THE REST OF THE WORLD

For the rest of the world, the cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note that orders require a signature on receipt.

Signed For Standard Delivery only (4-8 working days): Cost subject to weight

*Please note that delays can occur in customs, and these delays are beyond our control.
Important: Any customs or import duties are applied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; if you require more information, please contact your local customs office.